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Sales Rebuttal Scripts: Why You Should Use Them Why use sales rebuttal scripts? Because every moment counts. You only have a limited amount of time with your prospects. You need to make your strongest points that are most calculated and have the highest probability of getting you the desired business result. Some salespeople and some sales managers are against using scripts, because they are thinking about the lowest level of telemarketing morons or customer service people they have interacted with who are obviously using scripts and sound like they just learned to read. But you're not like them, you are a professional — and professionals prepare. Scripting is just writing down the best words and phrases to use. Using sales rebuttal scripts is not going to turn you into a robot. The scripts just serve as a vehicle for your emotion and your logic and the subconscious transfer of enthusiasm about what you're selling. Professionals not only take the time to prepare, they also take the time to perfect their delivery, their tone of voice, and their timing. Don't confuse preparation with being "too scripted" and don't blame "poor delivery" on the fact that you are using scripts. Develop the best scripts. Perfect your delivery so it is natutal, thoughtful, and convincing. In sales, you face repetitive scenarios. You're going to hear certain questions, objections, and resistance statements again and again. You know this. So be prepared to address them by scripting the best rebuttals. This is called preparing, and it's what successful salespeople do. Write out all the objections you anticipate hearing. Now choose from the best rebuttals in the Guide that are most suited to your product. When you hear a common objection, you can then respond confidently, and completely — in a way that you know addresses your prospect's concerns. You're prospect will think "Wow, they've really thought about this," and you will be demonstrating that you value the prospect's time. And it's a fact the more objections you can overcome, the more deals you will close. Prepare yourself with the best sales rebuttal scripts. ###
Increase Your Income with "The Ultimate Guide To Sales Comebacks And Rebuttals 2012" |
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